Owner FAQ
What services do you provide as a property manager?
We handle marketing, tenant screening, lease agreements, rent collection, maintenance coordination, inspections, and compliance with local housing laws.
How do you screen tenants?
We run background checks, credit reports, employment verification, and rental history to ensure reliable tenants.
How do you handle maintenance requests?
Tenants submit requests through our online portal or by phone. We dispatch vendors and monitor the work until completion.
How are vacancies advertised?
We market across major rental websites, MLS (if applicable), and local advertising platforms. Photos and descriptions are included.
What fees do you charge?
Our fees usually include a management fee (percentage of monthly rent) and leasing fees for new tenants. Additional charges may apply for special services.
How do you determine the rental price for my property?
We perform a market analysis based on comparable rentals in your area, current market trends, property condition, and unique features of your home to set a competitive and profitable rental rate.
Can I use my own vendors for repairs?
Yes, if you have preferred vendors, we can work with them.
How often do you inspect the property?
We typically perform inspections at move-in, move-out, and once or twice annually during tenancy to ensure the property is being maintained.
Can I access financial reports online?
Yes. Owners have access to a secure online portal where you can view monthly statements, year-end summaries, invoices, and maintenance records.they
